Approved by:  Housing Operations

History: Updated May 6, 2026

Related Policies:  Complaints and Grievance Process

Related Forms, Procedures and References:  Housing website | My Housing

For Questions Contact: Housing Operations | residencelife@stkate.edu | 651.690.6617

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Card Access

The St. Catherine University ID card gives students access to their residence hall building. Replacement cards are available at the Public Safety Office, located on the first floor of Coeur de Catherine. A replacement fee is required. 

Keys

Students are responsible for the key and student ID issued to them. If the key or student ID is lost or stolen, the resident agrees to notify St. Catherine University immediately. In Rauenhorst, Morrison, Alberta, and Georgia the cost of a lock change or metal key replacement is $75 per incident (subject to change). This charge will be applied to the student’s Katepay account. Students who wait to report their metal key missing within 2-weeks of their check-out, and/or fail to return the key at check-out will be charged $100. Key replacement fees cannot be reversed, even if the key is found at a later date.

Lock-out charges may apply if a student leaves their keys or student ID in their residence and requires assistance to gain access.

Students are not allowed to duplicate keys. If a duplicate key is needed, a student should contact Housing Operations for more information. Students with unauthorized duplicated keys are subject to a lock replacement charge and disciplinary action. 

Students may not share or loan keys or access cards to others. Students who obtain a key or card access under false pretenses or loan out their key and/or access card will be subject to disciplinary action.